QA leader who has built testing organizations from the ground up at four different companies — turning ambiguity into repeatable process, and manual testing into automation.
I've built QA functions from the ground up at four different companies — writing the first test plan, hiring the first tester, standing up the first automation suite. At Flashtract, I cut testing time 50% and escaped defects 45% through a manual-to-automated transition. Over 25 years across SaaS, fintech, and enterprise retail, including a decade at The Home Depot, I've led teams through ambiguity and built the metrics, KPIs, and processes that make quality measurable. My background as an Air Force veteran shaped how I lead: steady, direct, and built for environments without a playbook yet. Lately I'm focused on how AI reshapes QA: using it to generate tests, and testing AI features themselves, as in the evaluation suite below.
QA Manager, RTI — managed the QA team and strategic hires; converted customer requirements into test strategies that reduced code iterations and post-production issues.
2015–2016Sr. QA Analyst, Conisus LLC — implemented Agile QA, KPIs, and defect management for a biopharmaceutical company; improved test coverage 25% through early automation.
2012–2015Lead QA Analyst, Fiserv — pioneered the QA function at a SaaS fintech company: processes, KPIs, and manual/automated testing with Selenium, from scratch.
2010–2012Lead Web QA Analyst, TSYS — managed a 4-person QA team and improved test coverage for a fintech company.
2008–2010Senior Quality Engineer, The Home Depot — reduced testing time 90% using Unix, Informix, and VBScript automation; owned test planning for the in-store Paint Mixing System.
1998–2008Projects I designed, built and run myself, with the source code and test results open for anyone to inspect.
A public website that grades every member of Congress on attendance and legislative record — and updates, deploys and tests itself every night with no manual steps.
A test suite for an AI feature: a tool that answers plain-English questions about members of Congress from the Report Card's data, and the evaluation that measures whether its answers can be trusted.
A reusable starting point for UI and API test automation, built the way I would set one up for a new team.
A Flask app that builds FanDuel lineups with a linear-programming optimizer and predicts game outcomes, covered by a pytest suite at every layer.
AI Test Case Generation
TestRail Academy · Nov 2025
TestRail Reports
TestRail Academy · Nov 2025
Certified Scrum Master
Scrum Alliance · Nov 2015
M.S., Information Technology Management
Grantham University
B.S., Computer Science
Troy University
A.S., Education and Training
Community College of the Air Force
A.S., Logistics
Community College of the Air Force
Phi Beta Sigma Fraternity, Inc. — Member; Hosea Williams “Feed the Hungry” (Nov 2010–present)
GMSAA — Region Manager (Apr 2016–Apr 2019)
Paulding County Jr. Patriots — Head Coach, 8th grade football (Jan 2009–Nov 2015)
Habitat for Humanity International — Volunteer, social services (Mar 2003–Oct 2008)
“Darrell was our first QA hire. He worked through standing up how QA runs at our company and was able to increase the quality of the product significantly over time. He worked well with little direction and an uncertain environment as he took the function from 0 to 1.”
Blair Chenault
“If working in the uncertainty and ambiguity of a startup environment is like being adrift at sea, having Darrell on your team is like having GPS, a compass, and a north star all rolled into one. His abilities as a lead QA engineer are second to none.”
Mike Jerugim